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Publications

  1. Consultation by the Social Security Advisory Committee
    Rob Gowans
    Publication date:
    October 2014

    CAS commented on a proposal to introduce seven benefit 'waiting days' for new Universal Credit claimants. This follows a recent increase in the number of waiting days from three to seven for JSA and ESA. We drew the SSAC's attention to a number of potential issues, including possible equalities impacts, the impact on housing and rent arrears, on other benefits and on in-work claimants on zero hours contracts.

  2. Delays and assessments
    Beth Reid
    Publication date:
    October 2014

    Personal Independence Payment (PIP) is a crucial benefit for many sick and disabled people. It is designed to help with the extra costs of being sick or having a disability, such as additional heating, additional travel costs, special diets, or specialist equipment. Its predecessor, Disability Living Allowance (DLA), has often been a mainstay for some of the most vulnerable clients attending citizens advice bureaux (CAB), particularly when there have been administrative problems with income-replacement benefits.

    Scottish bureaux have been supporting clients to claim PIP since the benefit was first introduced in Scotland in June 2013. Since January 2014, the process of PIP reassessment was rolled out to a large swathe of Scotland, amounting to around half of the DLA caseload in Scotland. CAS carried out a survey of bureau advisers in August 20141 to find out the experiences of those making applications for Personal Independent Payment.  This report looks at the feedback from bureaux, clients and advisers.

  3. CAS submission
    Beth Reid
    Publication date:
    September 2014

    CAS has responded to the Independent Review of Personal Independence Payment. 

    The response, based on case evidence and a survey of advisers in bureaux across Scotland, highlights the severe impact huge delays in PIP assessments are having on claimants.

  4. "Litchfield Review"
    Beth Reid
    Publication date:
    August 2014

    CAS responds to the final independent review of the Work Capability Assessment for Employment and Support Allowance benefit.

  5. A discussion paper
    Angus Citizens Advice Bureau
    Publication date:
    August 2014

    A discussion paper by Angus Citizens Advice Bureau looking at the Department for Work and Pension's "Digital by Default" strategy.  In particular, the paper considers how this works for CAB clients in Angus, many of whom have difficulties with technology.

    The report concludes that if the Government is to meet its target of moving 80% of all benefits claimants online, then it must take a multi-dimensional approach that takes into account the needs of the most vulnerable and marginalised members of our society to ensure that they are not offline and left behind.

  6. Beth Reid
    Publication date:
    July 2014

    This report is one of the most detailed examinations of the impact of sanctions in Scotland so far. It provides an analysis of the current system, its impact on clients , real case evidence and the findings of a survey of Scottish CAB advisers. We also provide 16 recommendations that are needed to the current  system and why they are needed.

  7. Beth Reid
    Publication date:
    June 2014

    In October 2013 the Department for Work and Pensions (DWP) made it a requirement that all claimants for benefits who wanted to take a case to appeal would have to get a DWP decision maker to reconsider the decision first. This is known as a mandatory reconsideration. Whilst claimants must ask for mandatory reconsideration within four weeks from the notice of a decision; there are no timescales within which the DWP have to respond though the aim is within 16 working days.

  8. Conference report
    Citizens Advice Bureaux in Glasgow
    Publication date:
    May 2014

    Leading charities gathered in the Glasgow City Chambers for The Working Together to Tackle Poverty Conference in March 2014.

  9. Keith Dryburgh
    Publication date:
    April 2014

    CAS has submitted evidence on food parcels to the Welfare Reform Committee ahead of an oral evidence session on the 29th April 2014. 

     

  10. Keith Dryburgh
    Publication date:
    April 2014

    Our series of briefings ‘Voices from the Frontline’ show the reality of the impact of current welfare changes on the people of Scotland. We highlight the experiences of the thousands of clients advised by CAB in Scotland and make recommendations for change.

  11. Beth Reid
    Publication date:
    April 2014

    Claiming sickness and disability benefits can be a stressful process, and many bureaux clients feel that the medical assessments for the benefit do not reflect their difficulties. 

    They often feel they need additional evidence from their doctor to demonstrate the true picture, but getting this evidence and having it considered can be difficult and costly.

  12. Beth Reid
    Publication date:
    April 2014

    CAS provided written evidence to the Scottish Parliament’s Welfare Reform Committee’s investigation into the new sanctions regime. 

  13. Evidence to the Work and Pensions Select Committee
    Beth Reid
    Publication date:
    March 2014

    CAS has submitted evidence about the experiences of Scottish bureaux clients claiming Employment and Support Allowance and undergoing the Work Capability Assessment to the House of Commons Select Committee on Work and Pensions.

  14. Response from CAS
    Beth Reid
    Publication date:
    February 2014

    The Scottish Government is consulting on a draft Bill, the Welfare Funds (Scotland) Bill, which would make the Scottish Welfare Fund a permanent, statutory scheme.  This consultation focuses on the contents of the Bill and arrangements for second tier review.

  15. Sarah Beattie-Smith
    Publication date:
    February 2014

    Citizens Advice Scotland responds to The Royal Society of Edinburgh’s interim report of their inquiry into spreading the benefits of digital participation.

  16. Response from CAS
    Beth Reid
    Publication date:
    January 2014

    CAS has submitted detailed evidence to the Government-commissioned Independent Review of Sanctions.

  17. Rob Gowans
    Publication date:
    December 2013

    This briefing focuses on the impact of the Bedroom Tax on citizens advice bureaux and clients in its first eight months and calls for some client groups to be exempted completely rather than helped through the short-term solution of Discretionary Housing Payments.

  18. Keith Dryburgh
    Publication date:
    November 2013

    In April 2013, an estimated 82,000 households in Scotland were affected by the under occupancy penalty for social housing – often referred to as the ‘bedroom tax’. These households have experienced an average reduction in housing support of around £11 per week, a loss of £53 million annually across Scotland. In the six months after the change, over 1,600 affected people sought advice on the ‘bedroom tax’ at a CAB in Scotland, and we are starting to get a picture of the social impact of the policy.

  19. CAS response to the 'Litchfield Review'
    Beth Reid
    Publication date:
    August 2013

    CAS responds to the Fourth Independent Review of the Work Capability Assessment, part of Employment Spport Allowance.  In our submission we focus on the need for effective gathering of medical evidence, on some of the adminsitrative problems seen in bureaux, and the increasing severity of the consequences of getting entitlement decisions wrong.  We make a number of recommendations to improve the system.

  20. Keith Dryburgh
    Publication date:
    July 2013

    This briefing was provided for a Westminster debate on the Effect Of Government Policy On Disabled People. CAB across Scotland have experienced an increase in need for advice and support due to the impact of welfare changes and benefit cuts. These have had a disproportionate impact on disabled people who are already or will be affected by a multitude of detrimental changes.

     

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