Publications

Welcome to the Summer 2023 edition of Voice Magazine. 

In this issue:

• new tech for volunteer management and engagement
• illegal evictions - what are we doing as a network?
• we look at Rory Mair's 6 years as CAS Chair
• Adult Disability Payment - how we are working to bring about change.
• Gambling Support Service - what has changed.

Read it online or download a PDF.

This briefing considers how the CAB network in Scotland can help deliver a world leading Community Wealth Building agenda in Scotland. 

Welcome to the Spring 2022 edition of Voice Magazine. 

As we all return to a more normal working life, we talk to Renfrewshire CAB about the innovative approaches they have taken to fill unfunded roles and to welcome new volunteers into the bureau.  In this issue we also take a look at the range of work taking place across the network to help people in Scotland address the current cost of living crisis. We talk to Edinburgh CAB colleagues about how they approached our recent Debt Happens campaign and we speak to Aberdeen and Fife about how they have built relationships and forged partnerships with their local authorities to the benefit of clients.

We meet some of the new Advice Services Team who explain how they hope to work with the network and we offer up some top tips for getting some local media coverage for your bureaux and promoting the great work you do.   

Here is the Autumn/Winter 2021 edition of Voice. In this issue we focus on some if the green issues that we have all been thinking about in the wake of COP26. We hear from colleagues who attended the climate summit and learn a bit about their roles there. Patrick Harvie MSP shares his thoughts on the event and tells us how we, as a network, can support Net Zero ambitions. We also take a look at a range of energy related issues - from the BESW campaign to fuel poverty and rising energy costs. The Increase Volunteering project team gave us the low down on how they ae supporting training and Roxburgh CAB are ahead of the game in helping their local community to comply with upcoming fire and smoke alarm regulations.

Issue of 3 of the Citizens Advice network in Scotland magazine

A guide to helping people to overcome barriers to digital access (updated July 2019).

A discussion paper by Angus Citizens Advice Bureau looking at the Department for Work and Pension's "Digital by Default" strategy.  In particular, the paper considers how this works for CAB clients in Angus, many of whom have difficulties with technology.

The report concludes that if the Government is to meet its target of moving 80% of all benefits claimants online, then it must take a multi-dimensional approach that takes into account the needs of the most vulnerable and marginalised members of our society to ensure that they are not offline and left behind.

Advice in Scotland 2012/13 is Citizens Advice Scotland’s state of the nation report on the problems that people are experiencing across the country.