Citizens Advice Scotland (CAS) has welcomed the Scottish Government’s response today to the recommendations of the Fuel Poverty Strategic Working Group and Rural Fuel Poverty Task Force.
Craig Salter, energy spokesman for the Consumer Futures Unit at CAS says,
“We welcome the announcement of the HES Homecare pilot. Locally-delivered, bespoke, face-to-face advice can be one of the most effective means of reaching and supporting the most vulnerable and remote consumers. We hope that this pilot will help to develop and strengthen energy outreach services in rural Scotland, and support home-delivered services to achieve affordable warmth, particularly for vulnerable consumers.
“The establishment of an independent panel to review the definition of fuel poverty is also a step towards ensuring those struggling to pay their fuel bills receive the support that they need, and we look forward to engaging with the panel on this. However, it is important that any new definition is backed up by robust action on energy prices, increasing incomes, energy efficiency and energy use.
“The Scottish Government’s response to the reports of the Rural Fuel Poverty Taskforce and Strategic Working Group on Fuel Poverty is welcome. It is clear that positive and robust actions are being taken forward. However, there are still areas where more work is needed.
“This builds upon the work of the Taskforce and Strategic Working Group – of which the CFU was a member – and signals steps towards ensuring that consumers, particularly those in remote areas, receive the advice and support that they need to heat their homes and use energy affordably.”